New Payment Policy

Following the developments of the season, the Xenios Gate Hotel Group becomes even more flexible during your Holidays

No-refundable is NOW Refundable

Our new Policy is:

 

Basic Policy

0% Deposit at the time of booking

50% Deposit 14 days before arrival at the Hotel and the rest 50% at the check-in

Cancellation 14 days before check-in is without cancellation fees

Modification of reservation dates is valid 7 days before Check-in, without extra fees. Any changes to existing reservations will be subject to availability and any rate differences.

 

Offers Policy

30% Deposit at the time of booking

50% Deposit 29 days before arrival at the Hotel and the rest 20% at the check-in

If you need to cancel your reservation, we will proceed to you a Credit Voucher with your Deposit. The voucher is valid for 18 months.

Modification of reservation dates is valid 7 days before Check-in, without extra fees. Any changes to existing reservations will be subject to availability. The right for a discount is maintained for the new date.